Privacy Policy
Effective January 1, 2026
Sealcraft Durham Insulation Company, durhaminsulationcompany.com, info@durhaminsulationcompany.com
What this policy covers
This policy explains what information Sealcraft Durham Insulation Company collects through this website, how we use it, how long we keep it and what you can ask us to do with it. It applies to every page on this site, from our home page to the estimate request form.
We're an insulation contractor in Durham, NC, and we collect only what we need to answer your questions, schedule an estimate and do the work. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us at (919) 246-8605 or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the house and a description of the job, such as a drafty room, a hot upstairs or a crawl space that needs work.
Our contact form is hosted by an outside form service, so what you type into it passes through that service before it reaches us. That company handles your entries under its own privacy terms.
Information collected automatically
Like most websites, this site may collect basic technical details when you visit. That can include your browser type, device type, the pages you viewed, how long you stayed and the general area your connection comes from, but not your exact location.
We may use cookies, which are small files stored by your browser, and analytics tools to see which pages people use and where the site needs work. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use your information to reply to you, set up and carry out estimates, schedule and do the work, send invoices and answer questions after the job is done. We also use site traffic details to fix problems and make the pages easier to use.
We don't sell your personal information. We share it only when we need to get the work done, such as with the form service or other tools that run this site, or when the law requires it.
How long we keep it
We keep your contact and job details for as long as we need them to finish the work, answer later questions about it and keep the business records the law requires. After that, we delete or discard them.
If you reached out but never booked a job, you can ask us to delete your details at any time.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you, and we'll honor that.
Depending on the state you live in, its law may give you other privacy rights. Tell us what you'd like us to do, and we'll answer within 1 business day and explain any part we can't do and why.
Keeping your information safe
We take ordinary, reasonable steps to protect the information you send us and limit who can see it. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the form or by email.
This site isn't meant for children under 13, and we don't knowingly collect information from them.
Questions or concerns about your privacy
If something about your information doesn't sit right with you, call us at (919) 246-8605 or reach us through our contact page. We'll look into it and tell you what we found and what we're doing about it.
We may update this policy when our tools or practices change. The version on this page is the current one.